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Help Desk

Abstract

Help Desk provides technology support for all campus constituents including students, staff & faculty.

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    The Help Desk provides you with a single point of contact for all your technical needs. With a single call or email, you can contact our Help Desk for assistance with your computer, enhanced classroom, printer, telephone, or technology related requests. Additionally you may now enter and track your own tickets as well as access a growing knowledge base library using the Web Help Desk. Whether you need new service; a change in service; or have a question, concern, or a comment concerning service, please don't hesitate to contact us and request professional technical support that will provide you with:

    To create or monitor a help desk ticket, click on Create a Ticket up at the top.

    Come take a tour, check out the FAQ library, or just see how easy it is to get help when you need it. That's right, help is just a click away! See the Web Help Desk Quick Reference Guide for more details.

    Hours of Operations and Location

    509-359-2247
    Location: JFK Library, lower level
    Email: EWUHelpDesk@ewu.edu

    Winter Quarter Hours - January 9th - March 24th, 2017

    Monday through Thursday
    7:30am to 8:00pm
    Friday
    7:30am to 6:00pm
    Saturday
    12:00pm to 5:00pm
    Sunday
    1:00pm to 6:00pm

    Contact Information

    Help Desk
    JFK Library - Lower Level
    Cheney, WA 99004

    email: helpdesk@ewu.edu
    phone: 509.359.2247
    fax: 509.359.6847

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